At The Grand Hotel we offer a welcoming and inclusive setting for all our guests, whatever their needs, to ensure they have a relaxing and memorable experience.
We have placed the following facilities in and around the hotel:
For guests with limited mobility:
- Access to the hotel via portable ramps or lift access
- Accessible toilets
- Accessible rooms – rooms with ground floor access, wet rooms, assistance alert cords, specially allocated rooms for guests with dogs.
- Wheelchairs for guest use
For guests hard of hearing:
- Defguard – vibrating fire alarm and alarm clock
- Induction loop on all reception desks
- Portable induction loop
For guests with special dietary requirements:
- We can cater for all dietary requirements – please make our team aware on booking.
If you would like any further information about the accessibility at our hotel, please call 01323 412345