Wedding Satisfaction Feedback

Name: The Grand Hotel Eastbourne
Address: King Edwards Parade, Eastbourne, BN21 4EQ, GB
Telephone: +44 (0)1323 412345
Price range: £100 - £700

Name

Tel. No

Wedding Date

Quality

Questions	Excellent	Good	Satisfactory	Below Expectations	N/A
Pre Wedding arrangements	Excellent	Good	Satisfactory	Below Expectations	N/A
Check in / welcome	Excellent	Good	Satisfactory	Below Expectations	N/A
Wedding function room	Excellent	Good	Satisfactory	Below Expectations	N/A
Drinks Reception	Excellent	Good	Satisfactory	Below Expectations	N/A
Service throughout your Wedding	Excellent	Good	Satisfactory	Below Expectations	N/A
Food - Wedding Breakfast	Excellent	Good	Satisfactory	Below Expectations	N/A
Food - Evening Buffet	Excellent	Good	Satisfactory	Below Expectations	N/A
Food - Breakfast	Excellent	Good	Satisfactory	Below Expectations	N/A
Accommodation	Excellent	Good	Satisfactory	Below Expectations	N/A
Recommended outsourced suppliers – eg florist, photographer, toastmaster	Excellent	Good	Satisfactory	Below Expectations	N/A
Spa Treatments	Excellent	Good	Satisfactory	Below Expectations	N/A
Departure and Billing	Excellent	Good	Satisfactory	Below Expectations	N/A
Overall Service	Excellent	Good	Satisfactory	Below Expectations	N/A

Testimonial

If you would like to add your response, or wish to highlight outstanding performance from any particular member of staff, please use the space provided.

Would you be happy for us to include your testimonial in our marketing?

Yes

Would you like to take part in a ‘real wedding story’ for potential coverage in wedding publications?

Yes

Is there photography available from your wedding and if so do we have permission to use it for marketing purposes?

Questions	Yes	No
Photography	Yes	No
Permission	Yes	No

Would you like to receive offers and news from us?

Yes

(If yes, please provide a preferred e-mail address)

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